AI Chatbots

Custom AI chatbots that actually help your customers — and your team.

Trained on your data. Connected to your CRM. Available 24/7 across web, WhatsApp, Messenger and voice — in any language your customers speak.

Scope my chatbot → See a demo flow

Chatbot Types

Pick the right bot for the job.

🛟

Customer Support Bots

Resolve common tickets instantly · escalate complex issues to humans · cut response time by 80% and ticket volume by 40%.

🎯

Sales & Lead Qualification

Greet visitors, qualify by BANT/MEDDIC, book meetings on your calendar, and push qualified leads into HubSpot, Pipedrive or Salesforce.

💼

Internal Knowledge Bots

"Ask the company anything" — policy, payroll, IT, onboarding. Built on your wiki, docs and SharePoint with proper access control.

🌐

Multilingual Bots

One bot, 100+ languages. Auto-detect, translate and respond in the customer's language — perfect for export businesses and tourism.

📱

WhatsApp / Messenger

Meta WhatsApp Business API and Messenger bots — quotes, bookings, order tracking, marketing opt-ins, with rich interactive elements.

🎙️

Voice Agents

Inbound and outbound voice via Twilio/Vonage — appointment confirmations, after-hours reception, payment collection, surveys.

Technology

Built on the leading AI platforms — chosen for your use case.

We're model-agnostic and pick the right engine for accuracy, cost, latency and data-residency.

Anthropic Claude OpenAI GPT Google Gemini RAG (Pinecone, Weaviate) LangChain / LlamaIndex Twilio / Vonage WhatsApp Business API Meta Messenger HubSpot, Salesforce, Zendesk

Example: Visual Link IT support bot

You: Do you build chatbots for WhatsApp?

Bot: Yes — we build WhatsApp Business API bots for support, sales and bookings. Typical timeline is 3–4 weeks. Want me to book a 15-min scoping call with Jose?

You: Yes, Thursday at 10am Sydney time.

Bot: Done. Calendar invite sent to your email. We'll see you Thursday. ✅

Outcomes

Numbers our clients see.

80%

faster first response

40%

fewer tickets to humans

3×

more qualified leads

24/7

always available

FAQ

Chatbot questions, answered.

What types of chatbots do you build?

Customer support, sales qualification, internal knowledge, multilingual, WhatsApp/Messenger and voice. Each is custom-trained on your data and integrated with your CRM, helpdesk and website.

Which platforms can the chatbot work on?

Your website, WhatsApp Business, Facebook Messenger, Instagram DMs, Microsoft Teams, Slack, and voice channels (phone IVR via Twilio or Vonage).

Do your chatbots speak multiple languages?

Yes — 100+ languages out of the box, thanks to modern LLMs. We tune tone and terminology for your priority languages.

Can the chatbot hand over to a human?

Yes. We implement smart hand-off rules — by intent, sentiment, complexity or customer tier — that route to a live agent in Intercom, Zendesk, HubSpot, Freshdesk or your own helpdesk.

How is the chatbot trained on my data?

We use Retrieval-Augmented Generation (RAG): the bot answers from your knowledge base, website, documents and CRM — without expensive fine-tuning. Content updates appear in minutes, not weeks.

How much does a chatbot cost?

Starter web chatbots from AUD $6,000. Multi-channel bots with CRM integration AUD $15,000–$45,000. Managed-service hosting and ongoing tuning from AUD $750 / month.